The TOM app at Ursa-Chemie: Digital processes for greater efficiency in day-to-day work

The TOM app at Ursa-Chemie: Digital processes for greater efficiency in day-to-day work

Digitalisation is no longer just a topic for the future – it is a key factor in ensuring efficient and transparent work processes. At Ursa-Chemie, too, we make targeted use of modern solutions to continuously optimise our processes. A key component of this is the TOM app.

What is the TOM app?

The TOM app helps us to record and process repair and maintenance orders entirely digitally. Instead of paper-based processes, we rely on a centralised, structured solution that is available at all times.

All projects can be clearly organised according to various criteria, such as:
• Works
• Buildings
• Activities
• Time periods

This way, we always have a clear overview of current and upcoming tasks.

Digital maintenance logs – simple and flexible

One of the major advantages of the TOM app is that it automatically generates maintenance logs.

These can:
• be sent directly as PDF files to the relevant staff members
• be completed digitally or by hand
• be uploaded back into the system

They are stored in the relevant records there and can be accessed at any time.

👉 This ensures maximum transparency and comprehensive documentation of all measures.

Report faults easily using a QR code

Particularly handy in day-to-day work:
Our systems are equipped with QR codes.

This means:
• Scan the QR code
• Report the fault straight away
• Add photos
• Set the priority
• Assign the relevant technician

Reports can be submitted easily via the TOM app on company smartphones – quickly, simply and without any hassle.

Transparent spare parts management

Spare parts procurement is also fully integrated into the TOM app.

Relevant information can be stored for each item, such as:
• Materials
• Manufacturers
• Suppliers
• Prices and discounts

👉 This means that all data is directly linked to the relevant assets and is available at any time.

A clearer overview thanks to comprehensive records

A key benefit of the TOM app is the centralised documentation of all work.

All actions are recorded in logs – this enables:
• better planning of future maintenance
• early detection of recurring problems
• the development of targeted, preventive measures

This means we work not only more efficiently, but also in a more sustainable way.

Support right at the workplace

Another advantage:
Once a fault has been reported and rectified, staff receive guidance directly at the terminal on what to look out for in future.

👉 This enhances understanding of the systems, reduces sources of error and supports a continuous improvement process.

Our conclusion

Die TOM-App ist für uns mehr als nur ein digitales Tool – sie ist ein wichtiger Bestandteil unserer modernen Arbeitsweise.

Through:
• digital processes
• transparent documentation
• rapid communication
we lay the foundations for efficient workflows, better planning and higher quality.

Or to put it another way:
With the TOM app, we’re taking our maintenance to a whole new level.